PALOVUE POLICIES
Shipping
Delivery information for orders placed directly with Palovue.
Free standard shipping
Orders placed directly with Palovue qualify for free standard shipping when the merchandise subtotal after discounts reaches the listed minimum in your local currency. Shipping charges are not included in this subtotal.
Hong Kong orders receive free standard shipping with no minimum order. For other destinations, one flat delivery fee applies below the listed minimum.
| Deliver to | Flat shipping fee | Free shipping from | Estimated transit |
|---|---|---|---|
| Singapore | SGD 7.99 | SGD 65 | 3–7 business days |
| Australia | AUD 8.99 | AUD 75 | 3–7 business days |
| Hong Kong | Free | No minimum order | 1–2 business days |
| New Zealand | NZD 10.99 | NZD 90 | 4–7 business days |
| Malaysia | MYR 24.99 | MYR 200 | 3–7 business days |
| Europe · Germany | EUR 5.99 | EUR 50 | 3–5 business days |
Processing and delivery
Please allow one business day for processing before the estimated transit time shown above. These are estimates, not guaranteed arrival dates. Weekends and public holidays are not business days.
Available products vary by delivery country. Selecting a country does not make every model available there. The final delivery address, order total and shipping charge must be confirmed at checkout.
Orders placed on Amazon
This free-shipping offer and these flat fees apply only to direct Palovue orders. Amazon purchases follow the delivery charges, estimates and return terms shown on the selected Amazon listing and at Amazon checkout.
Delivery help
For a direct Palovue order, contact support@palovue.com with your order number if delivery is delayed or you need help. For an Amazon order, use Your Orders in your Amazon account.
Contact support