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FAQs

  • What is MFi Certified? How to verify?

MFi Program ("Made for iPhone/iPod/iPad") is a licensing program for developers of hardware and software peripherals that work with Apple's iPod, iPad and iPhone. "Made for iPod," "Made for iPhone," and "Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards.

To verify the MFi Certified on website: https://mfi.apple.com/MFiWeb/getAPS.action

You can verify the model number or UPC/EAN code of this product from Apple MFi online inquirying system, it will show the related info of this product, including it belongs to what company or brand.

  • Do the headphones include a MIC  for making and answering phone calls?

Yes, These headphones include microphone, can make and answer calls.

  • Are these buds marked for left and right ear? 

Yes, they marked but not conspicuous. it is marked below earpieces.

  • Are these good for people with small ears?

They are attached 3 x Pairs of eartip fittings (S, M-on the earbuds, L), you can change the one you fitted.

  • Can I wake up Siri by the controller?

Yes, just wake up Siri by long pressing the main button of the controller.

  • Can I wear them when swimming? Are they waterproof?

No, these in-cord headphones are  not waterproof, cannot be weared for swimming.

  • How to get support  or contact with you?

Email us: support@palovue.com. Or click "contact us" to message us, we would respond you within 24 hours.